A few highlights of my work:
User Experience
EXJM: Employee Experience Journey Mapping
- EXJM: Employee Experience Journey Mapping at Montana State University Library; Includes conference presentation; Montana Library Association Conference, April 2017
- EXJM Toolkit: Employee Experience Journey Mapping
- * “Employee Experience Journey Mapping (EXJM): a Fresh Take on a Traditional UX Technique.” Weave: Journal of Library User Experience. (Forthcoming, October 2018)
- EXJM in Libraries: A Literature Review
Reimagining Library Services through Service Blueprinting Conference Presentation; Pacific Northwest Library Association Conference, August 2017
UX in Academic Libraries: an Information Portal
Public Service & Instruction
Digital Literacy Video Series (six videos, each 5-10 mins in length)
Data Management: an introduction for undergraduates (instructional video; 7.5 mins)
Paws to de-Stress: Therapy Dogs at MSU Library
- Proposed, initiated & manage Paws to de-Stress Therapy Dog program at Montana State University Library; Spring 2013 – present.
- Presented conference research poster on Paws to de-Stress; Tribal College Librarians Professional Development Institute, May 2017
- Presented conference presentation on Therapy Dogs in Libraries; Montana Library Association Conference, April 2015
@Asklibrarians on twitter: a virtual reference service idea
Assessment Plan: In-class Library Instruction Sessions
EBSCOhost vs. ProQuest: the Shakedown
Reference Reviews: The Rap Yearbook by Shea Serrano, & Research Design by John Creswell, 2017.
Reference Review: Holistic Management by Allan Savory, 2017.
Leadership
Completed (& highly recommend) Inspiring Leadership through Emotional Intelligence through Coursera.org with three colleagues; summer 2015
Received Management Development Certificate, requiring over 50 hours of training through Montana State University Human Resources department; spring 2017
Completed Student Staff Developement Course through Library Juice Academy with 7 colleagues; summer 2017
*peer reviewed
